Vita-Tech:
Laboratory Results Requisition System Survey
At, Compu-Trust, we are very interested in your acceptance of LARRS, our Laboratory Results Requisition System, produced in co-operation with Vita-Tech Laboratories of Canada.
Please take a few moments to complete the following survey regarding your experiences.

If you are unhappy with the procedures, we certainly would like to know, so that we can try to improve your situation.
If you are happy, we would like to let others share in your excitment.
At all times, your happiness in our number one concern.
Please let up know, if we can service you better.

We look forward to hearing from you.

(*) fields are optional, however they will allow us to service you better.


Name *
Clinic/Company *
Province/State
Phone *
E-Mail *

Vetware allows you to...
A) accept Vita-Tech prices and
apply markup procedures to set your prices.
or
B) set the Vita-Tech code prices to zero and
use you own codes for billing.
Are you pleased with these pricing procedures?
Not pleased
Slightly
OK
Pleased
Very Pleased
I don't know

Do you use the LARRS procedures to receive the results electronically?
Yes
No

Do you find many errors, with the electronic results?
Not pleased
Slightly
OK
Pleased
Very Pleased
I don't know

Please check all areas that describe where errors are found:
Account names
Animal names
Lab Transaction #'s
Tests requested
Other

Vetware has two procedures which allow you to correct errors.
Vita Table LookUp - will display requests that have been made.
Manual Lookup - will allow you to manually search through all Vetware account and animal names.
Are you pleased with these procedures?
Not pleased
Slightly
OK
Pleased
Very Pleased
I don't know

In general, are you pleased with the LARRS procedures?
Not pleased
Slightly
OK
Pleased
Very Pleased
I don't know

Comments/Questions:

May I publish your comments, with your name, on our website?
Yes
Yes, but anonymously
No


 

(revision date: Feb 22, 2006)